Privacy Policy
Last updated: January 19, 2024
This Privacy Policy describes how Dremkoval ("we", "us", or "our") collects, uses, and protects information about you when you use our website at dremkoval.com and any related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with the Service, including:
Account and contact data — your name, email address, phone number, and any other details you submit through registration forms, contact forms, or direct communications.
Service usage data — preferences, goals, project details, and any content you share with us in the course of receiving our services.
Payment data — billing information processed through third-party payment providers. We do not store full payment card details on our servers.
Communications — messages, feedback, or support requests you send to us via email or other channels.
1.2 Information Collected Automatically
When you use the Service, certain technical data is collected automatically:
Log data — IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps of access.
Device data — device identifiers, screen resolution, and language settings.
Cookies and similar technologies — session cookies, persistent cookies, and similar tracking tools used to maintain functionality and improve user experience. See Section 6 for more detail.
1.3 Information from Third Parties
We may receive information about you from third-party services integrated with our platform, such as analytics providers, payment processors, or communication tools, to the extent permitted by their respective terms and your consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery — to provide, operate, and maintain the Service, including responding to your requests and fulfilling our obligations to you.
Personalization — to understand your goals and preferences in order to tailor our services and recommendations to your individual needs.
Communication — to send service-related notifications, respond to inquiries, provide support, and share updates about the Service where you have opted to receive them.
Improvement and development — to analyze usage patterns, identify technical issues, conduct research, and improve the quality and features of the Service.
Security and fraud prevention — to detect, investigate, and prevent unauthorized access, fraudulent activity, or abuse of the Service.
Legal compliance — to fulfill our legal obligations, resolve disputes, and enforce our agreements.
3. Legal Basis for Processing
We process your personal information on one or more of the following legal bases depending on the nature of the processing activity:
Contractual necessity — processing is required to deliver the Service you have requested or to fulfill a contract with you.
Legitimate interests — processing serves our legitimate business interests, such as improving the Service and preventing fraud, provided these interests are not overridden by your rights.
Consent — where we rely on your explicit consent, such as for optional communications or certain cookies, you may withdraw that consent at any time.
Legal obligation — processing is necessary to comply with applicable laws and regulations.
4. Sharing of Information
4.1 Service Providers
We may share your information with trusted third-party vendors and service providers who assist us in operating the Service, including hosting providers, payment processors, analytics tools, and customer support platforms. These parties are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.
4.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in good-faith belief that such disclosure is necessary to comply with legal process, protect our rights or property, prevent harm, or respond to a government request.
4.4 With Your Consent
We may share your information with third parties in other circumstances when we have obtained your explicit consent to do so.
4.5 Aggregated or Anonymized Data
We may share aggregated or de-identified data that cannot reasonably be used to identify you for purposes such as industry analysis, benchmarking, and improving our services.
5. Data Retention
We retain your personal information for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, and comply with our legal obligations. When information is no longer required, we delete or anonymize it in a secure manner. The specific retention period for any category of data depends on the nature of the data and the purpose for which it was collected.
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
Essential cookies — necessary for the Service to function correctly, such as authentication and security cookies. These cannot be disabled without affecting core functionality.
Functional cookies — enable enhanced features and personalization, such as remembering your preferences and settings.
Analytics cookies — help us understand how visitors interact with the Service so we can improve performance and user experience.
6.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Service. Where required by applicable law, we will obtain your consent before placing non-essential cookies.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal information we hold about you. |
| Correction | Request correction of inaccurate or incomplete information. |
| Deletion | Request deletion of your personal information, subject to certain exceptions. |
| Restriction | Request that we restrict the processing of your information in certain circumstances. |
| Portability | Receive your information in a structured, machine-readable format where technically feasible. |
| Objection | Object to processing based on legitimate interests or for direct marketing purposes. |
| Withdrawal of consent | Withdraw any consent you have given at any time, without affecting prior lawful processing. |
To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information without appropriate consent, we will take steps to delete such information promptly. If you believe a child has provided us with their information, please contact us immediately.
10. Third-Party Links and Services
The Service may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices or content of third-party sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice such as an email notification or a prominent notice on the Service. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Dremkoval
Soborna St, 1, Rivne, Rivne Oblast, Ukraine, 33000
Email: support@dremkoval.com
Phone: +380504327395
WhatsApp: https://wa.me/380504327395